EN 
BM Organisation Culture in Reducing Workplace Incivility
This course offers a comprehensive exploration of the role of organisational culture in reducing workplace incivility.
In an era where fostering a respectful and inclusive workplace is essential, understanding the impact of culture on employee behavior and interaction is paramount. Participants will delve into the complexities of workplace incivility, organisational values and culture. The course equips individuals with the knowledge and skills needed to cultivate a culture that minimizes incivility, promotes respectful behaviour and creates a positive and productive work environment.
Course Objectives
Learning Outcomes
- Develop a comprehensive understanding of workplace incivility, recognising its forms, causes and impacts on employees and organisations.
- Explore the critical influence of organisational culture in shaping behaviour and interactions within the workplace.
- Learn strategies for creating a culture that values respect, inclusivity and ethical behaviour, fostering a positive work environment.
- Understand how to equip employees and leadership with conflict resolution and effective communication skills to prevent and address incivility.
Upon successful completion of this course, participants should be able to:
- Identify and explain various forms of workplace incivility, recognising their impact on employees and organisations.
- Understand the critical role of organisational culture in shaping behaviour and interactions within the workplace.
- Create a culture that values respect, inclusivity and ethical behaviour, fostering a positive and harmonious work environment.
- Resolve conflict and communicate effectively to prevent and address incivility.
Who is this for?
Department Heads, Middle management, Team Leads, Executives
