{"id":4737,"date":"2023-10-20T15:45:20","date_gmt":"2023-10-20T07:45:20","guid":{"rendered":"https:\/\/mdpm.org.my\/?page_id=4737"},"modified":"2025-07-16T15:40:47","modified_gmt":"2025-07-16T07:40:47","slug":"organisation-culture-in-reducing-workplace-incivility","status":"publish","type":"page","link":"https:\/\/mdpm.org.my\/bm\/diversity-and-community\/organisation-culture-in-reducing-workplace-incivility\/","title":{"rendered":"Organisation Culture in Reducing Workplace Incivility"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4737\" class=\"elementor elementor-4737\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f1ea871 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7f1ea871\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73bf99\" data-id=\"73bf99\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b563042 elementor-widget elementor-widget-heading\" data-id=\"1b563042\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Diversity and Community<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-140f355e elementor-widget elementor-widget-heading\" data-id=\"140f355e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Organisation Culture in Reducing Workplace Incivility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75ba9ef2 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"75ba9ef2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba04752\" data-id=\"ba04752\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cf1e669 elementor-widget elementor-widget-text-editor\" data-id=\"7cf1e669\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This course offers a comprehensive exploration of the role of organisational culture in reducing workplace incivility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc90db3 elementor-widget elementor-widget-text-editor\" data-id=\"cc90db3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0In an era where fostering a respectful and inclusive workplace is essential, understanding the impact of culture on employee behavior and interaction is paramount. Participants will delve into the complexities of workplace incivility, organisational values and culture. The course equips individuals with the knowledge and skills needed to cultivate a culture that minimizes incivility, promotes respectful behaviour and creates a positive and productive work environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-364a58f9 elementor-widget elementor-widget-image\" data-id=\"364a58f9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"369\" src=\"https:\/\/mdpm.org.my\/wp-content\/uploads\/2023\/10\/UHY-Logo-Square-8-e1697695716819.png\" class=\"attachment-large size-large wp-image-3774\" alt=\"\" srcset=\"https:\/\/mdpm.org.my\/wp-content\/uploads\/2023\/10\/UHY-Logo-Square-8-e1697695716819.png 1000w, https:\/\/mdpm.org.my\/wp-content\/uploads\/2023\/10\/UHY-Logo-Square-8-e1697695716819-300x138.png 300w, https:\/\/mdpm.org.my\/wp-content\/uploads\/2023\/10\/UHY-Logo-Square-8-e1697695716819-768x354.png 768w, https:\/\/mdpm.org.my\/wp-content\/uploads\/2023\/10\/UHY-Logo-Square-8-e1697695716819-18x8.png 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47521a90 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"47521a90\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23182b47\" data-id=\"23182b47\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ddef185 wpr-tabs-position-above wpr-tabs-hr-position-justify wpr-tabs-icon-position-left elementor-widget elementor-widget-wpr-tabs\" data-id=\"2ddef185\" data-element_type=\"widget\" data-settings=\"{&quot;tab_transition_duration&quot;:0.299999999999999988897769753748434595763683319091796875}\" data-widget_type=\"wpr-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\"wpr-tabs\" data-options=\"{&quot;activeTab&quot;:1,&quot;trigger&quot;:&quot;click&quot;,&quot;autoplay&quot;:&quot;&quot;,&quot;autoplaySpeed&quot;:0}\">\n\t\t\t\n\t\t\t<div class=\"wpr-tabs-wrap\">\n\t\t\t\t\n\t\t\t\t<div id=\"wpr-tab-7691\" class=\"wpr-tab elementor-repeater-item-d0eb03c\" data-tab=\"1\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-tab-title\">Course Objectives<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-tab-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-star\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t<div id=\"wpr-tab-7692\" class=\"wpr-tab elementor-repeater-item-681e992\" data-tab=\"2\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-tab-title\">Learning Outcomes<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-tab-icon\">\n\t\t\t\t\t\t<i class=\"fas fa-rocket\"><\/i>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"wpr-tabs-content-wrap\">\n\t\t\t\t\n\t\t\t\t<div id=\"wpr-tab-content-7691\" class=\"wpr-tab-content elementor-repeater-item-d0eb03c\" data-tab=\"1\">\n\t\t\t\t\t<div class=\"wpr-tab-content-inner elementor-clearfix wpr-anim-size-large wpr-overlay-fade-in\"><ul><li>Develop a comprehensive understanding of workplace incivility, recognising its forms, causes and impacts on employees and organisations.<\/li><li>Explore the critical influence of organisational culture in shaping behaviour and interactions within the workplace.<\/li><li>Learn strategies for creating a culture that values respect, inclusivity and ethical behaviour, fostering a positive work environment.<\/li><li>Understand how to equip employees and leadership with conflict resolution and effective communication skills to prevent and address incivility.<\/li><\/ul><\/div>\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t<div id=\"wpr-tab-content-7692\" class=\"wpr-tab-content elementor-repeater-item-681e992\" data-tab=\"2\">\n\t\t\t\t\t<div class=\"wpr-tab-content-inner elementor-clearfix wpr-anim-size-large wpr-overlay-fade-in\"><p>Upon successful completion of this course, participants should be able to:<\/p><ul><li>Identify and explain various forms of workplace incivility, recognising their impact on employees and organisations.<\/li><li>Understand the critical role of organisational culture in shaping behaviour and interactions within the workplace.<\/li><li>Create a culture that values respect, inclusivity and ethical behaviour, fostering a positive and harmonious work environment.<\/li><li>Resolve conflict and communicate effectively to prevent and address incivility.<\/li><\/ul><\/div>\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39c0accb elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"39c0accb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f5f4949\" data-id=\"2f5f4949\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1196e270 elementor-widget elementor-widget-heading\" data-id=\"1196e270\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Who is this for?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49fc9806 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"49fc9806\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c4c1b44 elementor-widget elementor-widget-heading\" data-id=\"3c4c1b44\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Department Heads, Middle management, Team Leads, Executives<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cfe0f2a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7cfe0f2a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-671c3417\" data-id=\"671c3417\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6816b72b elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"6816b72b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tRegister Now\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-172cb5cc elementor-widget elementor-widget-heading\" data-id=\"172cb5cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Strike while the iron is hot. Embark on your learning adventure today.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3dfeca elementor-widget elementor-widget-shortcode\" data-id=\"f3dfeca\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"wpforms-container wpforms-render-modern\" id=\"wpforms-4603\"><form id=\"wpforms-form-4603\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"4603\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/bm\/wp-json\/wp\/v2\/pages\/4737\" data-token=\"bb80259056479be8483301830f1e0f4e\" data-token-time=\"1777714965\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-4603-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-4603-field_1\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4603-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-4603-field_1-error\" required><\/div><div id=\"wpforms-4603-field_28-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"28\"><label class=\"wpforms-field-label\" for=\"wpforms-4603-field_28\">Phone Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4603-field_28\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][28]\" placeholder=\"01xxxxxxxxx\" aria-errormessage=\"wpforms-4603-field_28-error\" required><\/div><div id=\"wpforms-4603-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-4603-field_3\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-4603-field_3\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"example@mail.com\" spellcheck=\"false\" aria-errormessage=\"wpforms-4603-field_3-error\" required><\/div><div id=\"wpforms-4603-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-4603-field_5\">Where are you located? 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Participants will delve into the complexities of workplace incivility, organisational values and culture. The course equips individuals with the knowledge and skills needed to cultivate a culture that minimizes incivility, promotes respectful behaviour and creates a positive and productive work environment. Course Objectives Learning Outcomes Develop a comprehensive understanding of workplace incivility, recognising its forms, causes and impacts on employees and organisations. Explore the critical influence of organisational culture in shaping behaviour and interactions within the workplace. Learn strategies for creating a culture that values respect, inclusivity and ethical behaviour, fostering a positive work environment. Understand how to equip employees and leadership with conflict resolution and effective communication skills to prevent and address incivility. Upon successful completion of this course, participants should be able to: Identify and explain various forms of workplace incivility, recognising their impact on employees and organisations. Understand the critical role of organisational culture in shaping behaviour and interactions within the workplace. Create a culture that values respect, inclusivity and ethical behaviour, fostering a positive and harmonious work environment. Resolve conflict and communicate effectively to prevent and address incivility. Who is this for? Department Heads, Middle management, Team Leads, Executives Register Now Strike while the iron is hot. Embark on your learning adventure today.<\/p>","protected":false},"author":2,"featured_media":0,"parent":3582,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4737","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Organisation Culture in Reducing Workplace Incivility - MDPM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mdpm.org.my\/bm\/diversity-and-community\/organisation-culture-in-reducing-workplace-incivility\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Organisation Culture in Reducing Workplace Incivility - MDPM\" \/>\n<meta property=\"og:description\" content=\"Diversity and Community Organisation Culture in Reducing Workplace Incivility This course offers a comprehensive exploration of the role of organisational culture in reducing workplace incivility. \u00a0In an era where fostering a respectful and inclusive workplace is essential, understanding the impact of culture on employee behavior and interaction is paramount. Participants will delve into the complexities of workplace incivility, organisational values and culture. The course equips individuals with the knowledge and skills needed to cultivate a culture that minimizes incivility, promotes respectful behaviour and creates a positive and productive work environment. Course Objectives Learning Outcomes Develop a comprehensive understanding of workplace incivility, recognising its forms, causes and impacts on employees and organisations. Explore the critical influence of organisational culture in shaping behaviour and interactions within the workplace. Learn strategies for creating a culture that values respect, inclusivity and ethical behaviour, fostering a positive work environment. Understand how to equip employees and leadership with conflict resolution and effective communication skills to prevent and address incivility. Upon successful completion of this course, participants should be able to: Identify and explain various forms of workplace incivility, recognising their impact on employees and organisations. Understand the critical role of organisational culture in shaping behaviour and interactions within the workplace. Create a culture that values respect, inclusivity and ethical behaviour, fostering a positive and harmonious work environment. Resolve conflict and communicate effectively to prevent and address incivility. Who is this for? Department Heads, Middle management, Team Leads, Executives Register Now Strike while the iron is hot. 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